SALES ASSISTANT

What does a sales assistant do?

Although it is a good starting point for a career as a salesperson, we should not confuse sales assistant with junior salespeople. The functions of the sales assistant are well defined, and cover a wide range of commercial management tools. They can have their own user in our company's online CRM. They can also make telephone sales or assist clients, but their specific functions go much further. They are the functions that the salesperson does not perform due to lack of time... or lack of training.

Administration of the commercial area. Time management, agenda supervision, organizational support for the sales team... Also administration of commercial management reports and preparation of periodic meetings.
Prospecting. Definition of prospects' interests, mapping out commercial areas to explore, organization of prospect databases... Also attention to prescribers, one of those tasks that sometimes "gets lost" during peaks of activity. Easy CRM alarms help the sales assistant stay on track.
Commercial information management. From updating a plot, editing documents for the sales team, price and product comparisons with the competition...
Opening and reception of clients. The sales assistant can greet and welcome new customers and retain that first contact. In this way the customer feels cared for until a salesperson is assigned. And it is not uncommon for the sales assistant herself to close the transaction.

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Who can work as a sales assistant?

Good question. Who can work as a salesperson? Anyone... as long as they have qualities and disposition. In the case of sales assistants we can answer the same. Anyone can work as a sales assistant if they have basic skills. Above all, we must keep in mind that you can develop a career as a sales assistant. To achieve this, sales assistants must be part of our company policy and incentives. Exactly at the same level as any seller. And with your own user in the online CRM.

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Social skills and communication

Like salespeople, sales assistants must know how to communicate. With clients, but also with the team.

Product training

This is where the disposition of our company towards sales assistants shows. A sales assistant must know the product we sell. You must also know customers and have a commercial service attitude.